In addition to the automatic device compatibility check above, the most important compatibility prerequisites are listed below.
Stream calls, music, or videos from your smartphone directly to your Widex Moment / Widex Magnify hearing aids without the need for accessories.
Please note that streaming performance can vary based upon phone manufacturer / model.
Widex hearing aids connect directly to your iPhone, iPad or iPod so that you can stream your phone calls and music directly into your hearing aids.
Check to see if your phone is compatibility to stream audio to Widex hearing aids.
With Widex Moment and newer family Bluetooth devices it is possible to stream directly from Android devices via the ASHA (Audio Streaming for Hearing Aids) standard.
The ALLURE hearing aids are compatible with iPhones running iOS version 17 or later and with Apple Watch running watchOS version 9.0 or later.
Streaming via ASHA is supported on Android devices running OS version 11 or later.
Not all Android devices support the ASHA protocol. See our compatibility list of tested ASHA enabled phones.
Streaming via LE Audio is supported on Android devices running OS version 14 or later. Compatible* phones include:
* LE Audio is a new technology, and WIDEX cannot guarantee the quality of implementation by phone manufacturers.
The COM-DEX app will no longer be updated.
The Widex Beyond app will no longer be updated.
NOTE
All app solutions and hearing aids are designed and tested with the above mentioned devices and operating systems.
If your Apple or Android device is not mentioned in the supported device list/ or has a non-supported operating system, the functionality of the app is not guaranteed. Please contact your hearing care professional for advice.
